Frequently Asked Questions

At ZeeInnovate, we believe in keeping things simple and transparent. We’ve gathered the most commonly asked questions to help you better understand our services, processes, and how we can support your business. Whether you’re curious about AI chatbot integration, payments, or technical support, you’ll find all the answers right here.

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    General Questions

    We offer a range of services including web design, SEO, social media management, graphic design, PPC advertising, AI chatbot integration, and domain and hosting services.

    You can reach us via email at connect@zeeinnovate.com or contact us. We’re here to help!

    Our business hours are 24/7. We’re here to assist you at any time.

    An AI chatbot is a virtual assistant that can engage with your customers in real time, answering queries, providing support, and enhancing user experience.

    We handle everything for you! Our team will integrate an AI chatbot seamlessly into your business, so you don’t have to worry about a thing. Just let us know your needs, and we’ll take care of the rest to enhance your customer interactions.

    Payment FAQs

    We accept various payment methods, including credit/debit cards, and bank transfers.

    Billing occurs based on the agreed-upon timeline in your service agreement, typically at the start of the project or monthly for ongoing services.

    We do not offer refunds for completed services. However, if you are unsatisfied, please contact us to discuss your concerns.

    Yes, a deposit is usually required before starting any project. The specific amount will be outlined in your service agreement.

    Yes, you can change your payment method. Just let us know, and we’ll update your account accordingly.

    Technical Support FAQs

    If you experience issues, please contact our support team immediately, and we’ll assist you in resolving them.

    We will provide you with login credentials and a tutorial on how to manage your website once it’s completed.

    Yes, we provide ongoing support and maintenance services to ensure your website remains updated and functional.

    If you forget your credentials, you can request a reset through the login page, or contact us for assistance.

    You can report any technical issues via email or our support ticket system. We’ll prioritize your request.